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Questions? We’ve got answers

How long does delivery take?

Orders are processed within 1–3 working days. The estimated delivery time is shown on each product page and at checkout, and you’ll get a tracking number by email once your order ships.

Can I return my order?

Yes. You can cancel for any reason within 14 days of receiving your order. Just email us with your order number and we’ll send you the return instructions.

What if my item arrives damaged?

Email us within 30 days with your order number and a photo and we’ll send a replacement or give you a full refund.

Is it safe to pay on your website?

Yes. All payments go through Shopify’s secure, encrypted checkout. We never see or store your full card details.

How can I contact you?

Email info@buymoree.co.uk or use our contact form. We usually reply within 24 hours on working days.

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